Blum Vietnam Warranty Policy

The following policy outlines the legitimate rights of customers who purchase original Blum products from Blum Vietnam (hereinafter also referred to as BVN) and/or its authorized distribution partners.

Blum Vietnam offers a Lifetime Warranty on the functionality of our mechanical products. This warranty applies for the lifetime of the customers´ furniture cabinet. For electric products and components, a 5-year warranty is provided.

The time of warranty starts with the date of the first installation.

Blum Vietnam offer warranty services for its products through its distribution partners. Under certain conditions, the Blum Vietnam technical team may also provide direct support.

For imported furniture utilizing Blum fittings, BVN can assist the importer’s technical team with guidance upon request.

Please kindly note that the following cases will not be covered by BVN's warranty:

  • Products not officially imported by BVN and distributed by authorized partners.
  • Altered, counterfeited, or damaged serial numbers or warranty stickers.
  • Incorrect or improper installation or maintenance methods. Blum installation instructions/manual to be followed strictly. Please find how to install & maintain Blum’s fittings properly ******here******
  • Damage due to inappropriate use, mishandling, willful harm,
  • Exceeding the defined and permitted limits in terms of load, opening angles, open and closing forces etc.
  • Unsuitable storage
  • Disassembly and reuse of products from original furniture.
  • Combining Blum products with non-Blum fittings.
  • Surface changes caused by external forces (e.g., scratches, rust film, slight color-deviation due to aging).
  • Unauthorized disassembly, alteration, or repair.
  • Force majeure events (fires, explosions, natural disasters, etc.).

Blum Vietnam´s liftetime warranty policy